Your Privacy:  Overview


This privacy policy (this “Privacy Policy”) tells you about the information that VLONE Farms (“VLONE Farms”, “we”, “us”, or “our”) collects in connection with the operation of its websites, including www.vlonefarms.com (collectively, the “Site”), how the information is used and how you can access and correct certain information that we may collect.

Please note that this Privacy Policy applies only to information collected form you by VLONE Farms via the Site and does not apply to information obtained or disclosed in offline correspondence, at our stores or through other personal contacts with VLONE Farms representatives.  Further, the Site may contain links to other entities’ websites that are not controlled or operated by VLONE Farms.  This Privacy Policy does not apply to such third party websites, and VLONE Farms is not responsible for the content of such third party websites or the privacy practices of such third parties.  Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information to such parties or visiting such third party websites.


This Privacy Policy is effective as of April 7th, 2024


This Privacy Policy was last updated April 7th, 2024

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Collection of Information

You can access some areas of the Site without submitting any personally identifiable information. VLONE Farms collects personally identifiable information only if you choose to complete the online forms to contact us, complete a profile or provide design or product feedback or to request information or assistance through the Site.  The personally identifiable information that VLONE Farms collects through these portions of the Site includes your name, username, password, email address, address and telephone number and any other personally identifiable information that you choose to include in your profile or in your submissions of your goals to us.  You represent and warrant that you have the right and authority to provide any information provided by you. VLONE Farms may also collect certain non-operating system information, data on advertisements or links on which you click, and the websites that you visit before and after you visit the Site.  Such information is maintained by VLONE Farms or service providers acting on behalf of VLONE Farms.



Protection of Your Information

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, VLONE Farms uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Site.  Nevertheless, Internet transmissions are never completely private or secure.  You understand that any messages or information you sent to the Site may be read or intercepted by others.  If you have any questions about the security of personally identifiable information collected by VLONE Farms, please contact us at contact@vlonefarms.com

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Use of Your Personally Identifiable Information

Upon our collection of your personally identifiable information, VLONE Farms may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:

1. To provide any requested information, products or services;
2. To troubleshoot problems with the Site;
3. To customize your experience or homepage of the Site;
4. To collect payment from you;
5. Deliver products that you have purchased
6. Send invoices or statements to you;
7. To enforce our Terms of Use or comply with this Privacy Policy; or
8. To contact you with more information about VLONE Farms and its products and stores.

Personally identifiable information collected on the Site may be stored and processed in the United States or abroad.

You agree to such cross-border transfers of personal information.
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Disclosure of Information

We may disclose your personally identifiable information to our subsidiaries or affiliates and to third party partners whom we occasionally hire to provide services on our behalf, including support services, website services, delivering promotional materials, answering customer questions about our services and new services. VLONE Farms will only provide those third party partners with the personally identifiable information they need to deliver the services to us and/or on our behalf and they will be contractually prohibited from using that information for any other purpose.  In the event that VLONE Farms is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of VLONE Farms assets, your personal information may be transferred to the other party in such transaction.



VLONE Farms reserves that right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law.  In addition, VLONE Farms reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of VLONE Farms, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the VLONE Farms products and/or the Site.

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Retention of Your Personally Identifiable Information

The personally identifiable information that you provide will be stored and maintained by VLONE Farms until you instruct otherwise, or, in VLONE Farms’s sole discretion, for the longer of (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.

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Children’s Privacy

VLONE Farms recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests.  This site is not intended for children under the age of 13. VLONE Farms does not target its services or this site to children under 13.  VLONE Farms does not knowingly collect personally identifiable information from children under the age of 13.

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Choice and Opt-Out Preferences

VLONE Farms does not collect personally identifiable information unless you choose to provide it.  If, at any time, you prefer not to receive further e mail communications from VLONE Farms (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcasted email that is sent to you by VLONE Farms.  If, at any time, you prefer not to receive any other form of communication form VLONE Farms, you will have the ability to unsubscribe from such communication by contacting us at: contact@vlonefarms.com

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Access and Accuracy

VLONE Farms will use commercially reasonable efforts to provide access to your personally identifiable information if you request such access in writing submitted to: contact@vlonefarms.com . VLONE Farms reserves the right to deny access to your personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people’s privacy, (c) Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy when access is cost prohibitive, (d)Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy to protect VLONE Farms’s rights and property, and (e) when such requests are frivolous or made in bad faith.  If you believe that the personally identifiable information maintained by VLONE Farms about you is inaccurate or income, you may notify VLONE Farms in writing describing in details any inaccuracies or omissions, submitted to contact@vlonefarms.com. Following receipt of such a properly submitted notice, VLONE Farms will, within a reasonable time period, use commercially reasonable efforts to, in its sole discretion, either amend or correct your personally identifiable information to reflect corrected or additional information provided by you, or in connection with your personally identifiable information, make a note of any claimed inaccuracies or omissions reflected in the notice submitted by you.

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Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site. VLONE Farms reserves the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted to the Site.  We urge you to review this Privacy Policy frequently for changes.  Your continued use of the Site means that you accept those changes

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

What are cookies?

‍A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use session and permanent cookies to provide:

• Basic e-commerce features such as user login and cart functionality.
• A better experience through usage analytics and tracking.
• Enhanced security such as preventing multiple failed login attempts and protecting transactions.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org.

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. By deleting these cookies, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

All sales are final, meaning that we do not accept returns or offer refunds for any reason except in the case of damaged or incorrect items received. If you receive damaged or incorrect goods, please contact our customer service team immediately to review and resolve the issue. Please note that inquiries regarding damaged or incorrect items must be made within 7 days of the delivery date. We do not accept any inquiries beyond the 7 day period.

We accept all major credit or debit cards including Visa, MasterCard, American Express, and Discover. You can also use your mobile wallet like Apple Pay, Google Pay, Shop Pay and PayPal to complete your purchase on VLONE.